Desktop Support Technician at E Solutions Desktop Support Technician at E Solutions in Danbury, Connecticut Posted in 10 days ago.

Type:

full-time

Job Title:

Desktop Support Technician Location:

Danbury, CT Compensation:

$25/Hr.

Position Type:

3-Month Full-Time Contract About the Role Join our active IT field deployment team supporting a major healthcare technology modernization project. We are looking for reliable IT Support Technicians to provide vital, hands-on technical assistance to medical staff and end-users during a critical system upgrade. This role offers consistent 40-hour work weeks with opportunities for overtime.

What You'll Do Technical Support:

Deliver hands-on desktop, hardware, and OS troubleshooting directly to end-users.

Software & Connectivity:

Resolve Microsoft 365, application, and basic network connectivity issues (DNS, DHCP, VPN).

Ticket Management:

Efficiently log, track, and resolve hardware and software issues within the ticketing system.

Hardware Deployment:

Assist with setting up, moving, and testing workstations, printers, and medical IT peripherals. What You Bring 1+ years of experience in an IT Help Desk , Technical Support , or Desktop Support role. Strong familiarity with Windows OS, Microsoft 365, and PC hardware. Excellent customer service skills and comfort working in a fast-paced environment. A+, Network+, or similar IT certifications are a plus, but not required. Requirements Must pass a standard background check. Must sign a HIPAA privacy and security agreement.