Job Title:

Desktop Support Technician

•12+ Month Contract

•New Haven, CT (Up to $25/hr)

Position Type:

12+

Month Contract Location:

Onsite in

New Haven, CT Schedule:

Monday

•Friday, 8:00am

•5:00pm

Pay Rate:

Up to $25/hr Job Overview We are seeking a motivated Desktop Support Technician for a long-term contract opportunity in New Haven, CT. This is a customer-facing desktop break/fix role offering hands-on IT support in a fast-paced, client-facing environment. The ideal candidate will have prior field support experience, strong troubleshooting skills, and the ability to provide excellent customer service while resolving hardware and software issues. Responsibilities Provide on-site technical support, including installation, servicing, and repair of systems and equipment. Perform quality checks on system hardware and software before deployment. Troubleshoot and resolve issues related to hardware installation, repair, upgrades, and maintenance. Configure new PCs and notebooks using SCCM imaging. Manage and resolve IT service tickets in a timely manner. Support end users with Windows 10, MS Office, and Office 365 applications. Provide basic support for iOS devices (iPhone/iPad). Escalate issues to appropriate personnel for further troubleshooting when needed. Lift and carry equipment up to 40 lbs as required. Basic Qualifications 1+ years of desktop or field support experience. Hands-on experience with hardware/software installation, configuration, and troubleshooting. Strong knowledge of Windows 10 operating system. Proficiency with MS Office and Office 365. Experience with ticket management systems. Familiarity with iOS devices. Ability to work independently and in a team environment. Why Apply? Long-term, 12+ month contract Stable Monday-Friday day shift schedule. Opportunity to gain hands-on technical experience in a supportive environment. Competitive pay up to $25/hr.

Job Types:

Contract, Temp-to-hire Pay:

$22.00

•$25.00 per hour

Work Location:

In person