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System One

Desktop Support

Pay: Not specified

Posted: 4 weeks ago

Location: Bellview, FL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,419 / year median in Florida

+6% projected growth

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Job Description

Job Description Help for Job Description. Opens a new window.

Job DescriptionJob Description Job Title:

Desktop Support Location:

100% On Site•

Pensacola, FL Type:

Contract Contractor Work Model:

Onsite•onsite Responsibilities Provide technical support for desktop hardware and software issues in a fast-paced environment Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues Support Windows 10 operating systems and Microsoft Office/365 applications including Outlook Manage Active Directory accounts and permissions Perform desktop imaging using

MDT, LTI, ZTI

procedures Assist with printer support for HP, Canon, Toshiba models Deliver excellent interpersonal and customer service to end-users Maintain patience and a strong team-first mindset in a dynamic environment Requirements Excellent interpersonal and customer service skills Patience and a strong team-first attitude Ability to work effectively in a fast-paced environment Experience troubleshooting with ServiceNow or similar ticketing systems Windows 10 experience Knowledge of Microsoft Active Directory Experience with desktop imaging tools (MDT, LTI, ZTI) Proficiency in Microsoft Office/365 and Outlook Experience supporting IBM Lotus Notes and printer support (HP, Canon, Toshiba) Must be eligible to work in the US without sponsorship #M•#LI•

Ref:

#851-Rockville-S1