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System One

IT Technician

Career Insights for Technical Support Engineer / Analyst

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Scorecard

Based on Florida data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,419 / year median in Florida

+6% projected growth

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Job Description

Job Description Help for Job Description. Opens a new window.
Job DescriptionJob DescriptionJob Title:
IT Technician Location:
Onsite in
Pensacola, FL Pay Rate:
Open to Both C2C and W2 options
Position Type:
Multiyear Contract Needs to
Have:
  • Work Independently or in a collaborative environment
  • Customer Service Skills
  • Hardware/Equipment Setup and Support Experience
  • Windows 11 OS support and troubleshooting Experience
  • Basic Networking Experience Like to
Have:
  • Security + or Degree related to the IT field or equivalent related work experience
  • Printer Server Management Experience
  • ServiceNow Experience
  • Office 365 and
TEAMs Experience Ref:
#851-Rockville-S1