Job description:

Important:

This is an on-site position. Local applicants only. Job Summary We are looking for a PC Repair Technician / Technical Support Specialist to join our team and help build high-performance computer systems for our clients. Selected candidate will be responsible for building high-performance computers and servers. You'll engage directly with the latest PC hardware, delivering technical support and troubleshooting hardware and software issues. If you are passionate about computer hardware, enjoy hands-on assembly work, and have strong troubleshooting skills, we want to hear from you!

Responsibilities:

• Assembling high-performance computers and servers from parts according to guidelines.
• Troubleshoot and resolve issues related to software and hardware compatibility.
• Verify the functionality of hardware components.
• Quality control (running CPU and graphics cards benchmarks and stress-tests).
• Monitor and test PC performance and provide statistics and reports.
• IT HelpDesk Support. Remote troubleshooting over email and phone (computer hardware-related issues and configuring software).
• Install and configur e operating systems (Windows, Linux).
• Install software on PCs via scripted install packages.
• Evaluate, prioritize, and respond to service requests with a resolution.
• Use of the Support Center ticket database to track, update, and close tickets.
• Perform analysis and diagnosis of complex PC problems for end-users, and recommend and implement solutions.
• Receive and respond to incoming calls, and/or e-mails regarding PCs or hardware.

Requirements:

• Passion for PC hardware and building computers.
• 2+ years of hands-on experience in PC assembly, computer hardware repair, or IT support. You should be familiar with building PCs from scratch. Experience assembling high-performance or gaming PCs, workstations, or servers is highly preferred.
• Strong knowledge of PC components (motherboards, processors, GPUs) and how they interface.
• Ability to troubleshoot hardware compatibility issues effectively.
• Prioritizing, time management, and organizational skills.
• Excellent problem-solving and critical thinking skills.
• Strong work ethic and a drive for results.
• Must be very comfortable and effective in interacting via email, over the phone, and in person.
• Excellent verbal and written communication skills, with absolute fluency in English.
• A friendly and energetic personality with a customer service focus.
• Overtime opportunity is available.
• Must be able to pass a background check and drug test.
• Able to type a minimum of 50 words per minute.

Working hours:

40hrs/week. 9 am-5 pm, Monday-Friday.

Office location:

Hollywood, FL 33020 This is an on-site position. Local applicants only.

Benefits:

We offer a competitive salary, health insurance, paid time off, and a dynamic work environment. You'll have opportunities to expand your skills in advanced computing (AI, GPU workstations, etc.) and work with a passionate team. If you're excited about building state-of-the-art PCs and want to be part of a growing company, we'd love to hear from you.

Company Details:

BIZON is an industry-leading provider of PC workstations, servers, and water-cooled systems. Our product line includes a wide range of desktops and servers for AI, video editing, 3D rendering/animation. 500+ companies and top universities trust BIZON (Stanford University, MIT, Berkeley, Tesla, Samsung, Google, Amazon, Oculus, Facebook, Qualcomm, and many more).

More details:

https://bizon-tech.com/ HOW

TO APPLY

Please submit your RESUME. Please no phone calls regarding the job position. BIZON is an Equal Employment Opportunity/Affirmative Employer.

Benefits:

Health insurance Paid time off

Work Location:

In person