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Redsis Brasil LTDA

IT Support Technician (Desktop Support) MIA

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,419 / year median in Florida

+6% projected growth

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Job Description

IT Support Technician (Desktop Support)
  • MIA Redsis Brasil LTDA
  • 3.5 Miramar, FL Job Details Full-time $35
  • $40 an hour 6 hours ago Qualifications Spanish IT user and group management Wireless networking IT service management Incident management software English Windows Wi-Fi protocol Cloud service support Productivity software support ServiceNow VPN management Desktop administration Ticketing system technical support Full Job Description Redsis is growing, and we're looking for technical talent in Miami, Florida!
We believe in the talent behind the technology that powers the most critical operations.
Open Position:
IT Support Technician (Desktop Support)
  • MIA Redsis Corp | Miami, Florida We're looking for a technical support professional to provide on-site support to users at Miami International Airport (MIA).
Job Details Location:
Miami International Airport (MIA)
Work Mode:
On-site Schedule:
Monday to Friday, 9:00 a.m. to 5:00 p.m. Requires movement between terminals and other client locations as needed Key Responsibilities
  • Provide first
  • and second-level technical support
  • Install and maintain equipment and peripherals
  • Diagnose hardware and software issues
  • Administer Windows 10/11 and Microsoft 365
  • Configure basic networking, Wi-Fi, and VPN
  • Manage users in Active Directory
  • Log and track incidents using ITSM tools ✅ Requirements ✅1+ year of experience in technical support or help desk ✅Technical/technological degree in IT or related fields ✅Knowledge of Windows 10/11, M365, and Active Directory ✅Basic understanding of TCP/IP, Wi-Fi, and VPN ✅Experience with ServiceNow, GLPI, Aranda, or similar tools ✅Professional-level English required, Spanish is a plus
Note:
The process includes a background check and mandatory airport accreditation. If this sounds like you, we'd love to meet you! Apply now → #RedsisTI #Hiring #ITSupport #HelpDesk #Miami #MIAAirport #
TechJobs Pay:
$35.00
  • $40.
00 per hour
Work Location:
In person