Job Overview We are seeking a reliable and customer-focused Field Service Technician to diagnose, troubleshoot, repair, and install IT equipment at retail locations throughout Marion, Sumter, and Hernando counties in Florida. The ideal candidate will have hands-on experience with IT field service, hardware troubleshooting, point-of-sale (POS) systems, printers, computers, and networking equipment. This position requires frequent local travel between service locations, a reliable vehicle, and the ability to respond to urgent service requests. Key Responsibilities Diagnose, troubleshoot, repair, and install retail technology equipment at assigned locations. Service and maintain POS registers, self-checkout systems, thermal and laser printers, scanners, servers, PCs, and thin clients. Troubleshoot phone systems, RF equipment, networking devices, and other computer peripherals. Support technology used in pharmacy, photo, minute clinic, and other retail operations. Respond to service requests and resolve equipment failures within established service-level agreements (SLAs). Provide excellent customer service and communicate effectively with store personnel. Travel between assigned locations and assist neighboring service areas when needed. Participate in weekday evening on-call coverage and rotating weekend and holiday coverage for high-severity onsite service calls. Maintain accurate service records and follow established safety and operational procedures. Required Qualifications High school diploma or GED; verification required. Previous IT field service or hardware troubleshooting experience. Experience with POS systems, printers, computer hardware, or networking equipment is preferred. Valid driver's license and a reliable personal vehicle suitable for transporting a laser printer and related equipment. Ability to travel between retail locations throughout Marion, Sumter, and Hernando counties. Strong troubleshooting, communication, customer service, and time-management skills. Ability to work independently and manage multiple service requests. Willingness to participate in scheduled on-call, weekend, and holiday coverage. #

NonVax Pay:

$15.00 - $18.00 per hour Expected hours: 40.0 per week Application Question(s): Are you available to work Monday through Friday, starting at 8:00 AM and finishing at either 4:00 PM or 5:00 PM, depending on the lunch break Are you comfortable driving between retail locations throughout Marion, Sumter, and Hernando counties,

Florida Experience:

IT Field Service :

1 year (Required) Electrical troubleshooting: 1 year (Required)

Work Location:

In person