Technology Engineer

OVERVIEW

The Technolgy Engineer supports, deploys, and manages the organizations technology assets including infrastructure, network, server, storage, security, and cloud technologies. The position is responsible for maintenance plans of IT infrastructure systems and the overall improvement of user experience, systems security, performance, capacity and reliability. The Technology Engineer will be responsible for a methodical and disciplined approach for the implementation, technical management and lifecycle management of the technology related systems. Additionally, the Technology Engineer is responsible for maintaining the security of the company's computer systems; ensuring information security following proper security requirements, policies, procedures, measures and systems/resources. The Technology Engineer leverages data, technical, and business knowledge to support the development of technical solutions. This position is involved throughout the project life cycle. The Technology Engineer will maintain a competitive edge through continuous self-development as a core competency and freely share relevant information for the benefit of the entire IT team.

KEY RESPONSIBILITIES

Maintain appropriate disaster recovery technologies and procedures, including systems backups, replication and recovery testing. Adhere to defined IT Sarbanes Oxley (ITGC) and NIST controls. Enforce IT related security policies and controls by following defined procedures and standards. Implement roadmap plans for IT infrastructure include servers, network, storage, compute platforms, and related infrastructure, including capacity, obsolescence and lifecycle activities. Responsible for the implementation and promotion of new and existing systems for production usage. Ensure systems availability, reliability and integrity by monitoring, maintaining and improving related system aspects (patching, alerting, monitoring, performance benchmarking, access review, security testing, upgrades). Assist with the implementation and management of IT infrastructure systems to provide load balancing, communication security, authentication controls and other benefits to the environment. Provide support of Application delivery platforms for end user enterprise applications; share system knowledge with other IT team members. Maintain appropriate documentation, including drawings, configurations, settings and recovery plans. Ensure an effective level of cross training to provide team member absence. Assist in root cause analysis activities to prevent recurring problems. Troubleshoot hardware and software components related to enterprise technology systems. Maintain relationships with related partners, vendors, and suppliers. Maintain the necessary environments (development, test, UAT, production, etc.) for efficient operation and support of systems. Manage WAN/LAN implementation while implementing network infrastructure roadmap. Provide expert problem solving and technical judgment to troubleshoot complex system problems working with appropriate teams to diagnose and recommend solutions. Influence internal team members and partners to ensure the compliance of security policies and standards. Make recommendations for improvement if current capacity of any systems prove to be inadequate. Evaluate tools, vendors, and products as needed. Participate in the planning of solutions and deployment strategies including proof of concepts, pilots, conversions, upgrades, and rollouts. Implement automation procedures to simplify daily systems support activities. Adhere to Technology Team established development and support processes, team and company policies and best practices. Present recommendations and technical information to team with varied level of technical knowledge and/or upper management. Engage effectively with Technology Team, functional experts, or other key personnel to understand and validate user requirements and ensure the solutions meet requirements. Research and evaluate current and emerging technologies and stay abreast of new technologies and solutions that will help increase productivity, innovation, and business capabilties. Maintain a competitive (technology and security) edge through continuous self-development as a core competency and freely share relevant information for the benefit of the entire Technology Team.

KEY SKILLS

Bachelor's degree in Computer Science, MIS, engineering or related program or directly related experience and certification beyond minimums will be considered. Minimum 3 years directly related experience in enterprise environment required.

CPEH, CISSP, NIST

experience required and certification is preffered. Data Center and IT systems implementation/administration experience required. Knowledge of common IT solutions from leading technology providers. Experience in the design, implementation and maintenance of Windows Server, Linux Server, Citrix, and VMWare technologies is required. Experience with MS SQL Server administration desired. Office 365 implementation and administration, or similar, required. Network Infrastructure design, implementation, and management including routers, load balancers, and firewalls is required. Palo Alto Firewall configuration experience desired. Extremely strong analytical and problem-solving skills. Excellent communication skills sharing technical details with team members, project teams, and stakeholders and produces ideas, solutions, and materials for Technology Team Leadership. Self-starter and works with minimal supervision with excellent time management, documentation, and relationship management skills. Experience working in a Public Cloud Environment.