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Generator Technical Support Manager
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System One
Pine Hills, FL (In Person)
$165,000 Salary, Full-Time
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Job Description
Generator Technical Support Manager System One - 3.5 Pine Hills, FL Job Details $150,000 - $180,000 a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Electrical system design Microsoft Office Driver's License Design engineering Project management software Design of mechanical systems Mechanical knowledge Database software proficiency Full Job Description Generator Technical Support Manager Orlando, FL Summary Join our team as a Generator Technical Support Manager/ Program Service Manager, overseeing critical generator services operations in Orlando. This role offers the opportunity to lead technical support initiatives, coordinate with external partners, and drive business excellence in a dynamic environment. Be part of a company committed to innovation, quality, and professional growth. Responsibilities Demonstrate core competencies including action orientation, customer focus, ownership, and developing self & others. Develop and coordinate technical cooperation agreements and partnerships with Generator Service providers. Provide oversight and direction for the implementation of Field Service outage projects for Long-Term Services Agreements and non-LTSA contracts Develop and maintain standard procedures for Generator Services contracts. Support resource development, tooling forecast needs, vendor qualification, and organizational requirements to support the business. Provide technical response for Field NCRs for Generator Services business. Work with internal stakeholders and external customers to identify future support needs and load into CRM for organizational support forecasting. Support User group meetings and present Generator Service Technical updates. Review and approve Generator scope of work cost estimates. Overnight travel (at least 50%) by land and/or air as per business needs. Requirements Bachelor's degree in Engineering (Mechanical or Electrical preferred) or equivalent combination of education and relevant experience. 7+ years of experience in generator design, operation, testing, diagnostics, or service. Strong knowledge of both mechanical and electrical design principles. Proficiency with project management tools, databases, and MS Office applications. Strong analytical, communication, and problem-solving skills. Valid driver's license and passport. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-1 #LI-EB1`