IT System Support Specialist

IT System Support Specialist BayFirst National Bank - 3.2 Saint Petersburg, FL Job Details Full-time 20 hours ago Qualifications Customer service Equipment installation Microsoft Exchange Mid-level Software installation Information security System maintenance Analysis skills Computer hardware Bank experience CompTIA Network+ Hardware support Computer networking Microsoft Teams SharePoint IT Equipment maintenance Associate's degree CompTIA Security+ Communication skills CompTIA A+ Active Directory management Full Job Description BayFirst National Bank is a full-service community bank dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve. Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace. Responsibilities include but are not limited to: The IT System Support Specialist is responsible for performing and providing all functions related to bank hardware, software, and applications, including, but not limited to, maintenance and installation of business hardware, applications/software as needed. This position is located at our St Petersburg Office.

Essential Duties and Responsibilities:

Fulfills a key role in providing Tier 1 & 2 support for internal staff for hardware and software solutions. Deploy new hardware for new employees and replace antiquated hardware in a timely manner. Miscellaneous duties as assigned.

Qualifications:

Associate's degree or greater in relevant field required Preferred 1-2 years' experience Preferred Certifications A+ Network+ Security+ Preferred Previous Banking Experience Preferred Experience in: Jack Henry Silverlake Office365 - including Exchange Online, Team, OneDrive, SharePoint, Active Directory Ability to establish and maintain effective working relationships with all levels or coworkers Effective analytical and problem resolution skills and highly effective communication skills Broad understanding of information technology networks and applications General knowledge of information security practices, regulations, policy, and technology best practices Highly developed analytical skills Provides exceptional customer service Effective problem-solving skills Detail oriented Self-motivated Maintains composure while handling a variety of duties, deadlines, and employee/customer needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.