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Computer Support Specialist
Saint Petersburg, FL
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RMS Computer Corporation

IT Field Technician

Job Description

Job Title:
IT Field Technician Location:
St. Petersburg, FL (Supporting multiple sites throughout Tampa/St. Pete)
Salary:
$50,000 per year
Job Type:
Long-term, open-ended contract
Schedule:
Monday - Friday, standard business hours Job Overview We are seeking a reliable and customer-focused IT Field Technician to provide hands-on technical support to multiple client sites throughout Palm Beach County. This role is ideal for someone who enjoys working in different environments, troubleshooting IT issues, and supporting end users in person. The technician will be responsible for installing, maintaining, and troubleshooting hardware, software, and network-related issues while ensuring a high level of customer service. Key Responsibilities
  • Provide onsite technical support for desktops, laptops, printers, and peripheral devices
  • Troubleshoot and resolve hardware, software, and connectivity issues
  • Install, configure, and deploy workstations and IT equipment
  • Support Windows operating systems and common business applications
  • Assist with network troubleshooting including connectivity, cabling, and basic switch/router issues
  • Respond to service tickets and document resolutions in the ticketing system
  • Travel to multiple client locations within Palm Beach County as needed
  • Provide excellent customer service and communicate technical issues clearly to non-technical users Qualifications
  • 1-3 years of IT support, desktop support, or field technician experience
  • Experience troubleshooting Windows-based systems and business applications
  • Familiarity with hardware installations, imaging, and workstation setup
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, connectivity troubleshooting)
  • Experience supporting printers and other office equipment
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and customer service skills
  • Valid driver's license and reliable transportation required Preferred Qualifications Experience working in a field support or multi-site environment Familiarity with ticketing systems and remote support tools CompTIA A+ or similar technical certification
Pay:
Up to $50,000.00 per year Application Question(s): Are you okay with supporting multiple client sites in the Tampa, Brandon, Lakeland, Ybor and St Petersburg area?
Work Location:
In person

Benefits

  • Dental Insurance
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