COMPUTER SUPPORT TECH II - 73001718

Requisition No:

 876181

Agency:

Department of Revenue

Working Title:

COMPUTER SUPPORT TECH II - 73001718

Pay Plan:

Career Service

Position Number:

 73001718

Salary:

$46,450.20 / annually

Posting Closing Date:

06/02/2026 Total Compensation Estimator ToolFlorida Department of Revenue General Tax Administration Computer Support Tech II (Government Analyst I) Tallahassee The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY

This is a Computer Support Tech II - Government Analyst I position in the General Tax Administration Program, Business Technology Office, Solutions Support Unit. The incumbent provides user support by administering the local area network (LAN), resolving hardware, software, and communication issues, and coordinating system security requirements. The incumbent also performs networking audits and regularly works with the Department's Information Services Program (ISP).

MINIMUM REQUIREMENTS

Three years of experience performing technical support. Experience researching system issues and implementing resolutions. Experience supporting users on a Microsoft platform, including Active Directory or Microsoft Office Suite.

SUBSTITUTIONS

A certificate, diploma, associate of applied science, or bachelor's degree in an Information Technology field, from an accredited college or university can substitute on a year for year basis for the required three years of technical support experience.

PREFERENCES

Professional experience that has been performed in a technical support environment that required customer support and user interaction.

SPECIAL NOTES

Ability to lift at least 40 pounds, with or without accommodation.

SALARY:

The hiring salary for this position generally will not exceed $3,870.85 monthly/$46,450.20 annually.

BENEFITS

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT

INFORMATION

Caitlin Roach, (850) 414-8768, Caitlin.

Roach@floridarevenue.com.

SCREENING DISCLAIMER

Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT

If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL

Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.