IT Field Support Specialist Burger King - 3.3 Winter Park, FL Job Details Full-time $46,000 - $47,000 a year 21 hours ago Benefits Mileage reimbursement Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Network hardware support Operating systems Driver's License Computer hardware Network architecture IT department experience

Full Job Description IT Field Support Specialist Note:

This is not a remote job. Local travel between restaurant locations is required during workday. Job Overview We are seeking a hands-on IT Field Support Specialist to oversee our IT systems, hardware, and network infrastructure across our restaurant locations. You will partner with Operations and third-party vendors to ensure 24/7 system uptime, prompt technical support, and seamless day-to-day restaurant technology operations.

Key Responsibilities System Operations & Uptime:

Ensure 24/7 reliability for POS, software, hardware, and network systems. Develop disaster plans to maintain business continuity during disruptions.

Operations Support & Troubleshooting:

Partner with Operations Management to prioritize technical issues, troubleshoot user problems, and maintain up-to-date hardware and software.

Vendor & Asset Management:

Source quotes, manage third-party vendors, and report projected costs for system upgrades or replacements.

Qualifications & Requirements Experience:

3+ years of IT support experience. Experience in Quick-Service Restaurants (QSR) or retail environments is a major plus.

Education:

Associate's or Bachelor's degree in Computer Science, IT, or a related field.

Technical Skills:

Strong understanding operating systems, hardware/software troubleshooting and network architecture.

Requirements:

Valid driver's license and reliable transportation for local travel between locations. Every day, more than 11 million guests visit

BURGER KING

® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original

HOME OF THE WHOPPER

®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Pay:

$46000.00 - $47000.00 / year

Benefits:

Paid time off Health insurance Dental insurance Vision insurance Life insurance Mileage reimbursement

Job Type:

fulltime

Schedule:

8 hour shift Monday to Friday Weekend availability

Education:

No education required Work location: On-site Corporate Office. 450 S Orlando Ave, Winter Park, FL, 32789