JOB CODE TITLE POSITION

POSITION POSTING BEGIN POSTING END ITT010

Help Desk Support Spec 1 00112400 Unclassified 07/15/2026 07/21/2026

Jobcode:

ITT010

Jobtitle:

Help Desk Support Spec 1

Job Category:

Administration Entry Salary:

$30,700.42

Pay Grade Max:

$47,094.70

Minimum Qualification:

High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support.

Preferred Qualification:

Note:

This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.

Location Name:

Phillips State Prison Address1: 2989 West Rock Quarry Road Address2:

City:

Buford Zipcode:

30519

County:

GWINNETT COUNTY

Contact Name:

Bonnie DeLacy Contact Phone#: 770-932-4512

Contact Email ID:

bonnie.delacy@gdc.ga.gov

Comments:

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