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IT Support Analyst

Job

Crown USA Incorporated

Columbus, GA (In Person)

$70,000 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

IT Support Analyst
  • Summary Crown USA, Inc.
is adding to our Team! We are looking for a highly organized and proactive individual to work as an IT Support Analyst. This position will require a strong knowledge of SAP applications. Primary responsibilities for this position will include working within SAP to support/troubleshoot for various company departments, working internally and with outside vendors on various IT support ventures, and testing/debugging new functionalities while also collaborating with other company departments to achieve business goals. This position will report to our CFO.
  • Responsibilities o Diagnosing, analyzing, and resolving technical issues with computers, networks, and software o Providing technical assistance to end-users via various channels including text, phone, email, and remote sessions o Installing, configuring, and updating hardware, software, and operating systems o Setting up new users and managing permissions and access to company systems and applications o Assisting users with technical training to enhance their proficiency with software and hardware systems o Conducting routine checks to ensure company IT related systems are working properly and secure o Design queries for SAP database to meet the data needs of SAP users o Create and/or modify Crystal Reports for internal as well as "customer and vendor facing" documents o Other duties as assigned • Minimum Qualifications o Accomplished understanding of operating systems, software applications, hardware, and networking o Proficient in SQL server queries and all Windows based applications o Dynamic self-starter with excellent verbal and written communications skills o Excellent attention to detail o Strong organizational and time management skills to handle functional workload and multiple priorities o Ability to act independently and within a team as needed o Ability to organize workload, set priorities, work well under deadline pressures, and adapt to change o Strong listening and presentation skills o College Degree in relevant field o 3+ years of experience • Preferred Qualifications o 5+ years of experience in relevant field o Experience with SAP/SAP applications o Experience with Crystal Reports o Experience working in batch process manufacturing o Experience with SalesForce o Experience with AI tools and AI deployment •
Job Type:
o Full-time
  • Monday
  • Friday, 8:00AM
  • 5:00PM (some weekends, nights) o Some travel
Benefits:
o Paid vacation o Monthly accrued personal hours o 401(k) o 401(k) matching o Dental insurance o Health insurance o Vision insurance
Job Type:
Full-time Pay:
$65,000.00
  • $75,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person