Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
T
TEKsystems
IT Service Desk L3
Career Insights for Technical Support Engineer / Analyst
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Georgia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$54,047 / year median in Georgia
-2% projected decline
Job Description
IT Service Desk L3 TEKsystems $25.00 - $27.00 / hr life insurance, sick time, 401(k), retirement plan United States, Georgia, Locust Grove Aug 20, 2026
Description:
Will need additional Technicians one to be within 30Min drive to Locust Grove, GA Mon - Fri, 8:00am to 4:30pm- Candidate needs to be flexible as shift will vary to align with production schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned 25% Identify, triage, prioritize and resolve Level 2 & 3 Incidents within our Service Level Agreement, which includes responding to high priority outages outside of normal business hours. 25% Perform installation, upgrades, maintenance, basic troubleshooting and repair of various computer devices, mobile phones, scanners, network equipment, printers, telephones and other end-user equipment. 10% Serve as liaison between executive site leadership, Infrastructure leadership, other technical teams, IT client support leadership and the external client regarding technical projects, problems and outages. 10% Prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. 10% Ensure that all systems are operating as efficiently and productively as possible and escalates issues to appropriate leadership/technical teams as needed within established timeframes. 10% Present a high level of professionalism, maintain composure, and perform well under pressure in high priority situations to focus on the task at hand. 5% Makes technical recommendations to executive operational leadership regarding problems, projects and releases. 5% Identify opportunities to increase accuracy to optimize resources and develop, recommend, and implement solutionsShift:
M-F 8a-4:30pm EST- Skills
- Service desk, Troubleshooting, Wireless, rf scanner, Technical support
- Top Skills Details
- Service desk,Troubleshooting,Wireless,rf scanner,Technical support
- Additional Skills & Qualifications
- - Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment - Warehouse experience supporting end-use equipment
- Experience Level
- Expert Level
- Job Type & Location
- This is a Contract to Hire position based out of Locust Grove, GA.
- Pay and Benefits
- The pay range for this position is $25.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Locust Grove,GA.
- Application Deadline
- This position is anticipated to close on Aug 18, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.