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Georgia Department of Corrections

Systems Support Tech 1

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What they do

A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.

$68,650 / year median in Georgia

+1% projected growth

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Job Description

JOB CODE TITLE POSITION
#
POSITION POSTING BEGIN POSTING END ITT070
Systems Support Tech 1 00116735 Unclassified 07/16/2026 07/22/2026
Jobcode:
ITT070
Jobtitle:
Systems Support Tech 1
Job Category:
Administration Entry Salary:
$33,672.14
Pay Grade Max:
$52,364.30
Minimum Qualification:
High school diploma/GED and one (1) year of experience, which included report writing and data collection, tabulation, computation and analysis.
Preferred Qualification:
Completion of a bachelor's degree in industrial engineering, industrial management, decision sciences, research methods, information sciences, computer sciences, systems engineering or a related field.
Note:
This position serves as the Operations Analyst at a state prison. This position provides management information system user support on a continuing basis primarily in person, but also via telephone, email or from remote locations. Troubleshoots end-user problems. Trains end users on software applications. Installs and maintains personal computer hardware and software. Prepares data reports for facility and central office management. May supervise the facility Operations Analysis Technician, assigning work and monitoring performance.
Location Name:
Calhoun State Prison Address1: 27823 Main Street Address2: P.O. Box 249
City:
Morgan Zipcode:
39866
County:
CALHOUN COUNTY
Contact Name:
Ansley Ogden HR Manager Contact Phone#: 229-849-5026
Contact Email ID:
ansley.ogden1@gdc.ga.gov
Comments:
Please complete a State of Georgia application. Be sure to include detailed information about your supervisory and technology experience, as these qualifications are required for the position. Please provide thorough descriptions of your duties and responsibilities to ensure your experience is accurately evaluated