Help Desk Support Spec 1

JOB CODE TITLE POSITION

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POSITION POSTING BEGIN POSTING END ITT010

Help Desk Support Spec 1 00109356 Unclassified 04/22/2026 05/06/2026

Jobcode:

ITT010

Jobtitle:

Help Desk Support Spec 1

Job Category:

Administration Entry Salary:

$30,700.42

Pay Grade Max:

$47,094.70

Minimum Qualification:

High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support.

Preferred Qualification:

Note:

This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.

Location Name:

Macon State Prison Address1: 2728 Ga Highway 49 South Address2: P.O. Box 426

City:

Oglethorpe Zipcode:

31068

County:

MACON COUNTY

Contact Name:

Valerie Kendrick Contact Phone#: 478-472-3428

Contact Email ID:

valerie.kendrick@gdc.ga.gov

Comments:

This position provides assistance to computer system users. Answers questions or resolves computer problems for users. Complete a State Application with detailed work history