Help Desk (90% Remote) (223438-11)

Help Desk (90% Remote) (223438-11)

ALTRES - 4.2

Honolulu, HI Job Details Full-time $44,000 - $45,000 a year 19 hours ago Qualifications IT VMware Associate's degree Citrix Comp

TIA A+ IT

department experience Full Job Description A local tech company is seeking a Help Desk worker to join their team and help with the day-to-day duties of the IT department. In this role, you will be responsible for resolving support tickets, troubleshooting devices, and running diagnostics. In this hybrid position, you will work once a week in the office and the remaining days at home. The ideal candidate will have 2 years of previous IT experience and strong problem-solving skills. Apply today for immediate consideration! Hours Full-time, Monday to Friday, 8:00am-5:00pm Location Downtown, Honolulu, Oahu Pay $45,000, temp to hire Responsibilities Maintain business server and network systems. Investigate and troubleshoot computer software and hardware issues. Perform remote troubleshooting and dispatch on incoming support requests. Provide application software testing for desktop applications. Perform deployments and diagnostics. Perform other duties as assigned. Qualifications Associate or bachelor's degree in computer science or related field preferred. Minimum 2 years of performing technical support in an IT environment. CompTIA, Microsoft, VMware, Citrix or Cisco technical certification is a plus. Knowledge and experience in Windows Server environments and Citrix and Terminal Server environments. Knowledge of Windows desktop operating systems, applications, networking, computer desktop hardware, and local/network printing. Strong communication (verbal, written, interpersonal) skills. Strong analytical, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Ability to pass pre-employment state and federal background check. #TECH_

INDEED Job Type:

Full-time Pay:

$44,000.00 - $45,000.00 per year

Work Location:

In person