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Technical Support Engineer
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Zynom Technologies
Council Bluffs, IA (In Person)
$102,741 Salary, Full-Time
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Job Description
Technical Support Engineer Zynom Technologies Council Bluffs, IA Job Details Contract $42.74
- $56.
Full Job Description Job Details:
Job Title:
Manufacturing Engineer- I [Technical Support Engineer
- (Reclaim Program Technician)]
Work Location:
10410 Bunge Ave, Council Bluffs, Iowa 51503Duration:
06Months Contract Type:
W2Benefits:
Yes. (Medical Coverage- Medical, Dental & Vision Insurance)
Relocation Benefits/Per Diem:
No Onsite Role:
Yes, 100% Onsite roleWork Schedule:
Monday to Friday- Regular CST business hours (40 hours/week)
Summary:
Manufacturing Engineer- I [Technical Support Engineer
- (Reclaim Program Technician)]
Project Overview:
The goal of this team is to reduce /minimize damage and its impact on the Data Center hardware. This includes inspection, testing, and repair of critical components to ensure cutting-edge Data Center hardware is reliable and maintained in the Data Center environment.Role and Responsibilities:
- This role is a quality assurance position with a primary focus on monitoring and reducing damage to data center hardware components.
- Assist the site leadership in efforts to reduce damage at each DC.
- This would involve spot checks of different process staging areas for proper handling, packaging, and storage of parts.
- Assist in the execution of the damaged parts process at the data center.
- This is the process for ensuring damaged parts are verified as damaged and quarantined, and not mixed with good products.
- Identify and escalate issues affecting part damage.
- Excursion Support
- Provide support for key field campaigns and failure investigations.
Top Daily Responsibilities:
- Perform Special Damage Inspections/Repairs of Critical Parts.
- Perform Printed Circuit Board Assembly (PCBA) Quick Testing for re-inventory boards. ~100 boards per week.
- Perform damage verification inspection for parts reported damaged by other onsite personnel.
- This is needed to ensure parts are truly damaged. This inspection would involve up to 100 parts per week.
- Repair of Damaged Parts.
- Cleaning of thermal Paste for CPUs.
- Straightening bent connectors.
- Replace missing parts
- CPU carrier frames, dust covers, etc.
- Periodic auditing of handling and ESD processes and packing used at different touch points at each Data Center. Mandatory Qualifications (Education/Experience/Skills):
- Bachelor's Degree or equivalent experience in a technical field.
- 3+ years of experience in the technical field.
- General knowledge of electronic parts and components used in Data Center hardware.
Examples:
Motherboards, DIMMs, Hard Drives, network cards, Optics)- 1st Level Failure Analysis (FA) ability for electronic parts.
- Familiarity with typical mechanical defects of electronic components and hardware.
- Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components.
- Familiarity with simple inspection equipment, such as stereo microscopes and ring lights.
- Ability to use a PC to record / report data.
- Ability to write process instructions/ SOPs.
- People Skills to work with and influence others.
Strength:
Medium to heavy materials handling required (e.g., lifting, pushing/pulling, etc.)Non-Essential Skills/Qualifications:
- Quality Assurance background in the electronics industry.
- Background in troubleshooting/repair of server/storage, and networking products.
- Knowledge of spreadsheets and databases.
Pay:
$42.74- $56.