IT Support Analyst The University of Iowa - 4.1 Iowa City, IA Job Details Temporary | Full-time $20 - $24 an hour 2 days ago Qualifications Desktop computer repair Equipment installation Moving Direct client contact Windows Desktop (troubleshooting support) Desktop applications Microsoft 365 support Desktop administration Full Job Description Posting

ID 160761

Department Health Care Information Systems/UIHC Jobcode IT Support Analyst Working Title IT Support Analyst Details Position Summary This position is a full-time temporary position with a duration lasting no longer than 12 months at 40 hours/week, providing basic level PC desktop IT support services to UI Health Care. Work schedule will be Monday through Friday, 8:00am - 5:00pm. Responsibilities Configure and install computers utilizing various central management tools and techniques. Work within a centrally managed healthcare enterprise IT environment including clinical, critical care, research, and departmental spaces. Interact with all levels of Iowa Health Care personnel, potentially including patients and visitors. Work closely with peer technicians and teams promoting collaboration and consistent service delivery. Embrace standardization, the adoption of best practices, documentation, customer service excellence and the continual improvement approach to IT. Exercise all workflows while maintaining state and institutional policies, contributing to the support of organizational objectives. Required Qualifications Bachelor's degree in related field or an equivalent combination of education and related experience. Experience (typically 6 months to 1 year) supporting desktop workstations running Windows 10/11 and M365. Ability to move and install IT equipment up to 50 lbs. Excellent written and verbal communication skills. Customer Service Experience. Desired Qualifications Experience creating and utilizing technical process documentation. Demonstrated ability to disarm escalated situations and/or difficult customers. Experience supporting a wide array of connected peripheral equipment. Experience working in a health care or health industry environment. Experience utilizing remote IT support tools.

Compensation Pay Range:

$20.00 - $24.00/hour, dependent on education and experience Contact Todd Carter 319-467-8461 Application Instructions Please send a resume and letter of interest to Todd Carter at . Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization. Contact

TODD CARTER

Phone:

319 467 8461

Email:

Application Instructions Application Instructions Please send a resume and letter of interest to Todd Carter at . Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization. Ad Start Date 07/14/2026 Ad End Date 07/28/2026