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Pacer Staffing
Technical Support Officer
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Job Description
Technical Support Officer (Uxbridge North, ENG, UB10 0AL) | 05/28/26
Job Description Key Responsibilities:
Provide efficient administrative and technical support to operational teams
Respond to customer enquiries and resolve queries professionally
Maintain accurate records, databases, and case management systems
Organise meetings, prepare documentation, and take meeting minutes
Support financial administration, payment enquiries, and compliance processes
Assist with workload coordination and service delivery targets
Ensure high standards of customer care and confidentiality
Support continuous improvement initiatives and team performance
Key Requirements:
Previous experience in administration or business support roles
Strong organisational and multitasking skills
Excellent communication and customer service abilities
Proficient in Microsoft Office applications and database systems
Ability to work under pressure and meet deadlines
Experience within a local authority or public sector environment is desirable