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Siouxland Community Health Center

IT TECHNICIAN - HELP DESK SUPPORT

Pay: Not specified

Posted: 06/05/2026

Location: Sioux City, IA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/21/2026

Career Insights for Help Desk Technician / Analyst

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Based on Iowa data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$51,436 / year median in Iowa

-17% projected decline

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Job Description

IT TECHNICIAN

•HELP

DESK SUPPORT

at Siouxland Community Health Center

IT TECHNICIAN

•HELP

DESK SUPPORT

at Siouxland Community Health Center in Sioux City, Iowa Posted in 14 days ago.

Job Description:

Siouxland Community Health Center has an opening for: IT Technician•Help Desk Support 1-Full-Time Successful candidate must have solid experience & advanced knowledge of: Associates Degree in Information Technology, MIS or related field. Bachelor's preferred. Programming skills and/or previous work in Microsoft Access. Strong organizational, communication (oral and written), presentation, and interpersonal skills. Previous experience in computer trouble-shooting and problem-solving required. Previous experience with a variety of computer applications required. Knowledge and experience with Windows server, Windows XP/7/10 Professional, Exchange Server. Successful candidate must be able to perform primary functions of position: Develop, implement, design and set-up computer programs, applications, systems, databases and forms. Maintain, support and trouble-shoot key software systems. Maintain, trouble-shoot, and secure computer equipment and printers. Monitor and maintain security system and assign security keys. Assign applicable resources to staff (email, long distance code, computer log-on, etc.). Maintain configuration of all clinic-wide operating systems. Anticipate and troubleshoot problems and system failures with all networks and web services. Coordinate and monitor IS technical systems and repairs. These functions are not all inclusive. Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws. SCHC participates in E-Verify. Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation. recblid y3zy8qv5grp46l0012he6obyyl264t