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Valley Wide Cooperative

IS Support Specialist I

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 4 weeks ago

Location: Nampa, ID (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/10/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Idaho data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$61,016 / year median in Idaho

-8% projected decline

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Job Description

IS Support Specialist I Full Time - full benefit Clerical Nampa, ID, US 10 days ago

Requisition ID:

2775 The position of IS Support Specialist I is of great significance to Valley Wide Cooperative. A person in this position will be responsible for will be the first point of contact for providing users with guidance and support, assisting with problems, inquiries, and problem resolution. Confidentiality in matters relating to customers and employees is crucial.

Job Summary:

These are the basic requirements of the position and must be performed competently. Install end-user devices, troubleshoot PC, printer, and network connectivity issues, analyze and complete work requests, and provide technical assistance on projects. Perform routine problem analysis and resolution, recommending technical solutions. Provide timely, efficient, and courteous support, complete documentation on assignments, and train/assist employees and customers with problems. Install designated hardware and software that best meet the business and functional requirements of the cooperative. Interact with hardware vendors as required, researching possible solutions to provide the most appropriate technical recommendations. Manage system problems and changes according to Valley Wide Cooperative's processes. Provide timely and efficient courteous support to staff. Travel between locations to perform assigned duties. Perform other duties as assigned.

ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES

High School diploma or GED required, Associates of Applied Science in a technical field preferred. 1-3 years of related work experience in information technology preferred. Strong communication skills; ability to communicate professionally with managers, supervisors, employees, customers, vendors, and the public. Ability to make appropriate decisions and execute them according to policy. Ability to determine the order of need and task priority based on importance. Exhibit a professional and positive image.