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IT Field Support Technician II
Job
Sterling Construction Company, Inc.
Pocatello, ID (In Person)
Full-Time
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Job Description
What You'll Do Serve as the primary on-site IT resource for assigned business units Troubleshoot hardware, software, networking, and mobile devices with minimal escalation Support HCSS (HeavyBid, HeavyJob, Equipment360 & more) Deploy and configure devices using Intune / MDM tools Support local network equipment (switches, wireless, VPNs) Partner with Infrastructure, Applications, and Cybersecurity teams Mentor Field Support Technician I staff Lead site IT projects like office moves, refresh cycles, and new jobsite setups You'll balance independence with collaboration — owning your sites while staying connected to enterprise IT. What You Bring 5+ years of IT support experience (field or distributed environments preferred) Strong knowledge of Windows 11, Microsoft 365, Active Directory, Group Policy Solid networking fundamentals (VLANs, VPN, switches, TCP/IP) Experience with Intune or enterprise endpoint management HCSS experience strongly preferred CompTIA A+ and Network+ required Construction or field operations experience is a big plus Valid driver's license and willingness to travel to job sites