IT Business Systems & SQL Specialist

Job Description:

Shift:

First Shift United Community Bank, is looking for an IT Business Systems & SQL Specialist. This role supports the configuration, administration, automation, and ongoing maintenance of key business applications used across the organization. This role focuses on building and maintaining business processes, configuring system components, and supporting users within organizational platforms. The position partners with our retail and operations departments to ensure systems function effectively, support business processes, and identify opportunities for improvement.

Essential Duties and Responsibilities:

Assist with building and maintaining business process workflows Assist with configuring forms, fields, and workflow steps within platforms used by the Bank Assist with applying conditional logic to support business processes Assist with modifying and maintaining existing processes as needs change Assist with troubleshooting workflow issues and provide user support Assist with performing general system administration and maintenance Collaborate with staff to gather requirements Assist with managing dashboards and other system data Ensure accuracy and consistency across systems used Provide support for system related questions and issues Perform basic SQL queries for troubleshooting, validation and reporting Document workflows, configurations, and system updates Assist with integration between bank applications Assist with developing and maintaining low code workflows and automation tasks Assist with writing and maintaining scripts to support data parsing and formatting Maintain appropriate understanding of Bank systems Develop and maintain effective working relationships at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior at all times Maintain familiarity with bank products and services Maintain familiarity with all regulatory standards Maintain familiarity with and uphold all Bank policies and procedures including policies and procedures related to this position Complete all training requirements as assigned Other related duties as assigned

Experience and Skills:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Requirements:

Experience with business systems, CRM Platforms, or workflow tools preferred Experience with CRM systems (360View or similar) Basic SQL knowledge Experience in system configuration, process automation, or application administration Experience with writing PowerShell scripts for data parsing Experience working with semi-structured data files for transformation tasks

Education/Experience Requirements:

Degree in IT related field or equivalent work experience preferred Experience with Fiserv BPM or similar business process management tools

Additional Requirements:

Previous customer service skills preferred Experience in banking, financial services, or other regulated industry preferred Strong attention to detail and accuracy Strong time management and organizational skills Demonstrated ability to evaluate urgency, prioritize effectively, and escalate issues appropriately Ability to practice discretion and handle confidential information in a professional manner Ability to handle sensitive and confidential situations and comprehend the level of confidentiality that comes along with the position and protecting employee's, customer's and bank information Problem Solving/Analysis skills Ability to communicate effectively and professionally with customers and coworkers Ability to read, write and comprehend simple instructions, short correspondence and memos Ability to perform basic mathematical calculations and to work with mathematical concepts and apply them to work situations Ability to manage and execute more than one task at a time Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to independently perform duties, establish priorities and meet deadlines with limited supervision Ability to adhere to safety and compliance regulations and procedures Knowledge of financial institution regulations Ability to exercise sound judgement that is consistent with established policies, procedures and business practices

Attendance Requirements:

Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, licenses, or registrations: None required

Working Conditions:

This job operates in a clerical setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical requirements:

Requires bending, stooping or standing as necessary Requires the ability to sit for extended periods of time Requires the ability to hear, speak and/or signal people Effectively communicate verbally, in writing, and in English Requires manual dexterity, typing, and the ability to key in transactions The employee may occasionally lift and/or move up to 25 pounds

Job Benefits:

The following benefit programs are available to all employees: 401(k) retirement plan (requires 30 days of employment, age 20) Paid Leave Time Free checking account including identity theft and cellphone protection, Roadside Assistance and more Free savings account & Safety Deposit Box Cashier's checks In addition, the following benefits are available to all full-time employees after meeting eligibility requirements: Vacation time (requires 30 days of employment) Sick/Personal Time (requires 90 days of employment) Holidays Jury Duty leave Health Insurance (requires 30 days of employment) Dental Insurance (requires 30 days of employment) Vision Insurance (requires 30 days of employment) Life Insurance (requires 30 days of employment) Short-Term Disability Insurance (requires 30 days of employment) Long-Term Disability Insurance (requires 30 days of employment) Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment) Tuition Reimbursement Military Leave Some benefit programs require contributions from the employee, and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.

Please visit https:

//ucbbanks.com/careers for more information on UCB's complete benefit package.

From:

United Community Bank