Supervisor, Client Data Support

The Client Data Support Supervisor is responsible for managing the day-to-day work and tasks of the IS Ops Data File Analysts and the IS Ops Data File Coordinators. The Supervisor oversees and prioritizes their direct reports' day-to-day workload and availability, making decisions both independently and in coordination with the Manager of Client Data Support. The Supervisor is also responsible for growing and developing the skills of their team.

Job Duties and Responsibilities:

Lead and Mentor Lead a team of technical professionals, assign workloads, and set priorities for team members. Mentor Analysts and Coordinators Participate in system enhancements as requested Maintain adequate staffing for the department including hiring and termination of employees Ensure adequate and proper documentation of all team tasks Oversees efficiency of direct reports Prepare and deliver performance reviews Maintain open communication with the team and management Create training and motivational tools and resources Provides guidance to employees pertaining to performance and procedures Provides ongoing feedback, guidance, and support to employees and managers Holds weekly one on one sessions with direct reports Escalations Reports any issues with Allied's insurance tracking system Leads and participates in testing of system changes and enhancements Lead on the more complex lender implementations and issues. Assists manager and other departments with special projects Administrative Duties Works with manager to establish suitable goals, action plans, and timelines for employees Responsible for updating Workday for pay increases, title changes, PTO, etc. for direct reports •Qualifications (Education, Experience, Certifications & KSA): A bachelor's degree, or equivalent combination of education and experience, is required.

Field of Study:

Technical Field 3 - 4 years of related work experience 2 years of leadership experience Experience with employee supervision and mentoring. Ability to pay strong attention to detail Excellent prioritization skills Outstanding skills in Microsoft Word, Excel, and PowerPoint The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. #

LI-ONSITE

#LI-KS1 We offer our employees a robust compensation package!

Our comprehensive benefits include:

medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here If you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities. When you join Allied Solutions, you are part of a company that's been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana. As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! Thank you for your interest in Allied Solutions. Once you have created a Candidate Home account, feel free to create a job alert to stay up to date on opportunities at Allied Solutions. We also recommend that you periodically check on our job postings and apply directly for positions that interest you. Allied Solutions roles are listed with Job Category beginning with ALD.