6 month contract with the possibility for an extension. Job Summary We are seeking a highly skilled IT Deployment Technician to join a local technology team. In this role, you will be responsible for deploying, configuring, and supporting a wide range of IT equipment and systems across various organizational departments. Your expertise will ensure seamless integration of hardware and software solutions, facilitating efficient operations and optimal user experiences. The ideal candidate will possess strong technical support skills, excellent communication abilities, and a proactive approach to troubleshooting and problem resolution.

Key Responsibilities:

Install, configure, and deploy computer hardware, peripherals, and networking equipment in accordance with organizational standards Utilize Microsoft Intune for device enrollment, configuration, and management. Manage endpoint inventory to proactively ensure operational needs are met without disruption. Process and evaluate returned equipment from work-at-home staff for redeployment or retirement. Support the setup and deployment of operating systems such as Windows on desktops, laptops, and mobile devices Troubleshoot hardware issues including computer hardware failures, equipment connectivity problems, and peripheral malfunctions Provide technical support for software applications, operating systems, network connectivity, VPNs (Virtual Private Networks), firewalls, and security protocols Manage help desk tickets efficiently using systems like Jira or similar platforms; document issues and resolutions thoroughly Support the maintenance of IT infrastructure components such as switches, routers, firewalls, and GPO (Group Policy Objects) Collaborate with team members to ensure proper computer management practices are followed Conduct analysis to identify root causes of technical issues and recommend appropriate solutions Participate in the testing and deployment of new hardware or software updates to ensure minimal disruption Requirements Proven experience in desktop support, hardware troubleshooting, software troubleshooting, and network troubleshooting Strong knowledge of operating systems including Windows (various versions) Familiarity with help desk systems such as Jira or equivalent ticket management tools Experience with Active Directory management for user accounts and permissions Ability to troubleshoot equipment issues related to hardware components like motherboards, hard drives, RAM modules, etc. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users Strong analytical skills with attention to detail for effective problem resolution Familiarity with mobile device support and management practices Ability to work independently as well as collaboratively within a team environment #ILL2

Pay:

$20.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Education:

High school or equivalent (Required)

Experience:

Intune:

1 year (Preferred) Software deployment: 1 year (Preferred) Help desk: 1 year (Preferred) Windows 10/11: 1 year (Preferred) Software troubleshooting: 1 year (Preferred) CMOS battery replacement: 1 year (Preferred) BIOS configuration: 1 year (Preferred) Ability to

Commute:

Bloomington, IL 61791 (Required)

Work Location:

In person