IT Field Engineer现场运维工程师(Several data centers near Chicago)

What We Offer Health insurance Paid time off Stable full-time position Serve top-tier global clients and work on multinational projects The data center, cloud computing, and network infrastructure sectors offer promising prospects for growth. Key Responsibilities 【Physical and Technical Implementation】 Responsible for receiving, unpacking, racking, cabling, and labeling equipment (either by supervising contractors or performing the tasks personally). Conduct line testing and meter testing, and generate professional test reports. Collaborate remotely on equipment debugging, upgrades, and integration testing (basic routing and switching knowledge required). 【24/7 Emergency Operations Support】

On-call:

Keep mobile phone accessible at all times and respond immediately to hardware failures (e.g., hard drive or power supply replacement)

Emergency Travel:

Be prepared to travel to other cities in the Americas to handle urgent cases.

Inspection Services:

Perform monthly or quarterly equipment inspection tasks. 【Operations Management and Coordination】

Multitasking:

Simultaneously coordinate and manage 3-5 concurrent work orders (cases).

Spare Parts Management:

Manage the receipt and issuance of spare parts in the warehouse, and coordinate logistics and delivery across the Americas region.

Documentation:

Draft SOPs (Standard Operating Procedures), prepare site survey reports, and develop technical proposals.

Qualifications Basic Requirements:

Excellent English communication skills (our company primarily serves Chinese clients; bilingual in Mandarin and English is preferred) Ability to

Work Under Pressure:

Must be willing to work on an "on-call" basis and handle high-pressure work environments.

Preferred Qualifications:

Basic knowledge of networking, such as TCP/IP protocol stack, fundamental routing and switching concepts Basic server knowledge and familiarity with Linux command-line interface (CLI) Willingness to travel as needed Ability to work efficiently under pressure and accommodate occasional overtime The work location is not fixed; the position is primarily based at multiple data centers near Chicago, requiring travel between different locations. 我们提供 健康保险 带薪休假 稳定全职岗位 服务全球顶级客户，参与跨国项目 数据中心、云计算、网络基础设施领域，发展前景广阔 岗位职责【物理与技术实施】 负责设备到货签收、拆箱、上架、布线、标签等工作（监督外包或自行操作） 完成线路测试、挂表测试，并输出专业测试报告 配合远程团队完成设备调试、升级、联调测试（需具备基础路由交换知识） 【7×24小时紧急运维支持】 随时Standby ：保持手机畅通，紧急情况下立即响应处理硬件故障（如硬盘、电源更换） 紧急出差 ：随时准备前往美洲区其他城市处理紧急Case 巡检服务 ：完成月度或季度设备巡检任务 【运维管理与协调】 多线程处理 ：同时协调管理3-5个并行工单（Case） 备件管理 ：负责仓库备件的出入库管理，协调美洲区物流派送 文档输出 ：撰写SOP（标准操作流程）、准备现场勘查报告、技术方案 任职要求基本要求 优秀的英文沟通能力（本公司主要服务中国客户，中英文双语者优先） 具备较强的抗压能力，能够接受随时Standby的工作模式，适应高强度工作环境 优先条件 具备基础网络知识，了解TCP/IP协议栈、路由交换基本原理 掌握基础服务器知识，熟悉Linux命令行界面（CLI） 能够根据需要出差 能够高效承受压力，适应偶尔加班 主要工作地点： 美国芝加哥（Chicago）及周边 工作地点不固定，主要在芝加哥附近的多个数据中心，需在不同地址间往返

Job Type:

Full-time Pay:

$4,200.00 - $5,000.00 per month

Benefits:

Health insurance Paid time off

Language:

Mandarin or English (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person