Technical Support Specialist

Technical Support Specialist Herscher, IL 60941 $20

• $32 an hour
• Full-time $20
• $32 an hour
• Full-time Central Illinois Radiological Associates (CIRA) is a private radiology practice with 100+ physicians providing radiology specialty services to ambulatory facilities, clinics and hospitals throughout Illinois.

We are currently recruiting an onsite full time Technical Support Specialist to join our team in Herscher, Illinois.

Duties & Responsibilities Include :

Provides technical support and monitoring of CIRA's hardware and software for radiology diagnostic systems. Installs and supports all elements of CIRA's, and most hospital customers' radiology departmental clinical IT systems including hardware, software, and radiology workflow applications. Ensures a secure, stable and efficient infrastructure is maintained for the delivery of radiology diagnostics services through associated systems including, but not limited to, PACS, RIS, and radiology dictation and reporting applications. Provides technical and clinical support to radiologists in their use of radiology and teleradiology systems. Recommends, tests, implements and installs technology; resolves problems; determines system improvements and system changes. Improves quality by identifying, documenting, recommending and communicating resolutions for break fix issues. Documents and records all computer assets such as workstations, monitors, KVMs, physical servers and firewalls into an asset management system. Assists in the implementation and maintenance of systems, programs, hardware and software. Will travel to install and support physician diagnostic configurations in the United States.

Qualifications:

One to three years IT experience or equivalent combination of education and experience. Previous experience working in a medical practice environment a plus. Active Directory, Office 365 and Microsoft Intune knowledge a plus. Basic understanding of computer troubleshooting. Technical troubleshooting and problem-solving skills. Good interpersonal, communication and customer service skills to effectively interact with internal and external customers through written or verbal form. Detail oriented and ability to multitask ensuring tasks are completed in a timely manner. Adaptable to changing criteria and situations in a flexible manner. Ability to travel to customer locations. Ability to participate in a rotating on-call schedule. Maintains strict confidentiality.

Job Type:

Full-time Pay:

$20.00

• $32.

00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Ability to

Relocate:

Herscher, IL 60941: Relocate before starting work (Preferred)

Work Location:

In person