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St. Charles CUSD 303

Technology Support Specialist, 26-27 SY

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$55,162 / year median in Illinois

+0% projected growth

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Job Description

CUSD 303
is seeking a qualified candidate to serve as Technology Support Specialist for the 2026 - 2027 SY. The Technology Support Specialist works with Technology team members to implement and maintain services that are useful and reliable. This individual works primarily through the district helpdesk system to complete work tickets, triage issues, and escalate high priority problems.
Minimum Education/Certification :
A bachelor's or associate's degree focused on information information technology, computer science, or a related field, or equivalent combination of education and relevant experience. Education supplemented by specialized computer courses or an equivalent combination of training and experience may be substituted for degree requirements. See Job Description Attached.
APPLICATION PROCESS
This position is posted as an administrative position through the D303 website.