Help Desk - Entry Level IT About Us We are a growing Managed Services Provider (MSP) dedicated to delivering exceptional IT support and technology solutions to dental practices throughout the region. Our success is built on strong client relationships, technical expertise, and a commitment to providing outstanding service every day. We are seeking an energetic, technology-driven individual who is eager to learn, enjoys solving problems, and takes pride in delivering excellent customer service. This position offers an outstanding opportunity to build a rewarding career in Information Technology while gaining hands-on experience with a wide range of technologies, networks, cloud services, cybersecurity solutions, and business environments. The ideal candidate is self-motivated, dependable, and comfortable taking ownership of tasks from start to finish. You should enjoy working directly with clients, troubleshooting technical issues, and continuously expanding your technical knowledge. No two days are the same in this role, making it an excellent fit for someone who enjoys variety, learning, and professional growth. As part of our team, you will work alongside experienced IT professionals while supporting dental practices and other businesses, helping them leverage technology to operate efficiently, securely, and successfully. Position Summary As an Entry-Level Help Desk Technician, you will provide technical support to our clients both remotely and on-site. You will troubleshoot and resolve hardware, software, network, cybersecurity, and cloud related issues while delivering an exceptional customer experience. This role offers hands-on exposure to a wide variety of technologies and business environments, providing an excellent opportunity to build a strong foundation in Information Technology. You will work closely with clients to diagnose problems, implement solutions, and ensure their systems remain secure, reliable, and efficient. The ideal candidate is a self-starter who enjoys technology, embraces continuous learning, follows established procedures, communicates effectively, and takes ownership of their work. You should be motivated to solve problems, provide outstanding customer service, and see issues through to successful completion. A positive attitude, strong attention to detail, and a willingness to learn are essential for success in this role.

Pay:

From $26.00 per hour Expected hours: 40.0 per week

Benefits:

Flexible schedule

Work Location:

In person