Technical Support & Activity Specialist

MyHoneyBird —

Tech and Activity Specialist Location:

Indianapolis, IN and surrounding counties (Hamilton, Hancock, Johnson, Marion, Hendricks, and others)

Job Type:

Contract work to

Hire About MyHoneyBird:

MyHoneyBird is dedicated to enriching the lives of seniors through technology support and engaging activities. We bring hands-on help and heartfelt connection directly to senior living facilities and private homes throughout the Indianapolis metro area.

Position Summary:

We're looking for a cheerful, patient, and tech-savvy Tech and Activity Specialist to work one-on-one with seniors in their homes and at facilities. You'll help bridge the digital divide by diagnosing basic IT issues, teaching technology skills, and leading fun group activities like karaoke, bingo, workshops, and seminars. If you love helping people and can explain tech in plain, friendly language, this role is for you. This is an excellent opportunity for high school and college students looking to break into the technology field. You'll gain real-world, hands-on IT experience while making a difference in your community. Depending on your time commitment, MyHoneyBird offers the opportunity to earn your CompTIA certification — a nationally recognized credential that can jumpstart your career in IT. We work with local high schools and colleges, and you'll be assigned to locations near you so the role fits your schedule.

Responsibilities:

Visit seniors at homes and facilities across Indianapolis and surrounding counties to provide in-person tech support Diagnose and troubleshoot basic IT problems including smartphones, tablets, computers, Wi-Fi, email, video calling, and apps Patiently walk seniors through technology use in a clear, jargon-free way Plan, organize, and lead group activities such as karaoke, bingo, and other recreational events Facilitate workshops and seminars on topics like internet safety, social media basics, and staying connected with family Build genuine, trusting relationships with clients and their families Maintain a positive, upbeat, and encouraging attitude at all times

Qualifications:

Cheerful, warm, and patient personality — this is a must Interest in technology and a willingness to learn (no prior IT career experience required — we'll help you grow) Strong basic IT troubleshooting skills or eagerness to develop them (smartphones, tablets, laptops, common software, Wi-Fi, printers) Comfortable working with seniors and adapting communication to different comfort levels with technology Reliable transportation to travel to locations near you within Indianapolis and surrounding counties Experience leading group activities, workshops, or events is a plus High school or college students are encouraged to apply Must pass a background check Why Join MyHoneyBird? Gain real-world IT experience that builds your resume Opportunity to earn your CompTIA certification based on your time commitment Flexible scheduling that works around your classes Work at locations close to you Make a real, meaningful difference in seniors' daily lives A fun, varied workday — no two days look the same Be part of a team that values kindness, connection, and community

Pay:

$18.00 - $22.00 per hour

Work Location:

In person