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DPDHL
Systems Coordinator
Career Insights for Systems Support Specialist
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Based on Indiana data
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$64,581 / year median in Indiana
-1% projected decline
Job Description
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include: Will support daily warehouse operations by maintaining IT equipment, troubleshooting systems issues, and assisting with warehouse management system (WMS) support. This role works closely with both operations and technical teams to ensure technology is functioning efficiently while supporting reporting and data validation needs. The position also provides opportunities to develop SQL and technical troubleshooting skills.
DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!
Position:
Systems Coordinator Shift:
Fri- Sun, 7AM-7
PM Pay:
$22.45 + $1.00 In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Strong communication and active listening skills. Willingness to learn new technologies and systems. Proactive and hands on approach to problem solving. Adaptability and ability to remain calm while managing changing priorities. Be part of the world's largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!
Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities Grow your skills.
Role Purpose :
Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.Key Accountabilities :
Responsible for operational system integrity, including setup and control. Facilitate site(s) Warehouse Management System with proficiency. Assist management with facility layout and design to efficiently utilize the WMS. Project development and implementation. Monitor WMS for inventory management control. Interface with operation staffs to maximize system efficiencies. Develop, implement, and monitor sites performance systemically. Analyze system discrepancies; generation of reports as necessary. May write crystal programs as required to facilitate the success of the total network. Interface with customer host representative to identify and resolve issues systemically. Diagnose complex end user device issues, recommend and document process for resolutions. Develop and maintain training materials and guides to using the system.Required Education and Experience :
High School Diploma or Equivalent 1-2 years of WMS experience Proficient in report writing- 1 to 2 years experience Our Organization is an equal opportunity employer.