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Consultant (Application Support) with Bluebeam and Autodesk Applications
Career Insights for Application Support Engineer / Analyst
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Scorecard
Based on Kansas data
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What they do
An Application Support Engineer or Analyst provides technical support for software used at a company or within a business sector. Works as a part of an information technology team, with a specific focus on database management, programming or software platforms. May troubleshoot technical problems, assist new software users, or help to identify technology to improve a company's business performance.
$77,922 / year median in Kansas
-18% projected decline
Job Description
Consultant (Application Support) with Bluebeam and Autodesk Applications at Zapnix LLC Consultant (Application Support) with Bluebeam and Autodesk Applications at Zapnix LLC in Kansas City, Kansas Posted in 1 day ago.
Type:
full-time
Job Title:
Consultant (Application Support) with
Bluebeam and Autodesk Applications Location:
Kansas City, Missouri/ Kansas City, Kansas (Onsite)
Job Description & Skill Requirement Job Description:
5 - 8 years' experience in an Application Support role (AMS) in Engineering domain (Application Maintenance and Support) Experience installing, configuring or supporting Microsoft Office, Bluebeam, Adobe and Engineering Applications. Strong troubleshooting skills across applications, databases, and hybrid cloud environments Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and ensuring rapid restoration of service Strong command of ITIL processes (Incident, Problem, Change, Knowledge Management) Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Issue tracking and reporting using tools Technical Skills Required as mandatory (4+ skills from below): Bluebeam Adobe Suite Microsoft Office Autodesk Applications Bentley Applications Basics of SQL Basic understanding of CAD Applications HQMS Clarity Production Support Focus