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TECEZE

Desktop Support/IT Deployment

Pay: Not specified

Posted: 3 weeks ago

Location: Bardstown, KY (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 11/23/2026

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Job Description

Desktop Support/IT Deployment at TECEZE Desktop Support/IT Deployment at TECEZE in Bardstown, Kentucky Posted in 13 days ago.

Type:

full-time

Job Description:

Desktop Support/IT Deployment professionals for an Epic Go-Live project.

Responsibilities:

Deploy, install, configure, and validate IT devices and peripherals. Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices. Provide hands-on IT support during the Epic go-live period. Troubleshoot hardware, connectivity, configuration, and deployment issues. Perform post-deployment stabilization and hypercare support. Coordinate with project teams, site personnel, and end users to resolve issues quickly. Maintain a professional and customer-focused approach in a healthcare environment.

Required / Preferred

Experience IT hardware/device deployment experience. Desktop, deskside, or field support experience. Printer/scanner installation and troubleshooting. Workstation and peripheral configuration. Basic network/connectivity troubleshooting. Healthcare or hospital IT experience is preferred. Epic go-live or clinical application deployment experience is a plus. Experience providing hypercare/post-go-live support is a plus

Key Skills:

IT hardware amp; device deployment
Desktop / Deskside / Field Support
Workstation, printer amp; scanner setup
Basic network troubleshooting
Hands-on Epic Go-Live support
Post-deployment / Hypercare support