Information Technology Support Specialist at Gateway Investment Advisers Information Technology Support Specialist at Gateway Investment Advisers in Bellevue, Kentucky Posted in 1 day ago.

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full-time For nearly 50 years, Gateway has been helping to solve some of investing's hardest problems: how to manage risk, generate income, and enhance tax-efficiency. Headquartered in downtown Cincinnati, Gateway has 29 employees and manages over $10 billion in assets for a broad range of individual and institutional clients, including mutual funds, pension plans and variable annuity trusts. Gateway is recognized as a pioneer in options-based solutions and quantitatively driven equity strategies - including Hedged Equity, Single Stock Hedging & Monetization, and Long/Short Extensions - offering risk-conscious and tax-aware investors a unified framework for alpha and risk management. The firm is wholly owned by Natixis Investment Managers, LLC, based in Boston, Massachusetts and one of the largest asset management companies in the world. Gateway is seeking a highly motivated IT Support Specialist to join the team. Responsibilities include, but are not limited to: Provide end user support for hardware, OS and software issues Troubleshoot applications, may include working with third-party vendors/providers Monitor server and network health Perform various system patching tasks Monitor and manage backup systems Configuring end user devices (desktop and laptop computers, phones, etc.) Work with IT Team implementing and monitoring cybersecurity program Availability for occasional off-hours project work or with 3rd party vendors Required qualifications - candidates must have: Associates or Bachelor's degree in a technology discipline, or equivalent working experience Two years of IT support experience preferred Independent worker requiring minimal supervision but also one who works successfully in a group setting as part of a team Ability to multitask and handle priorities simultaneously to deliver timely results; Strong verbal, written and interpersonal communication skills Intermediate to advanced proficiency with Microsoft Word and Excel Strong analytical and problem-solving skills Strong knowledge of and experience with Windows Operating Systems including Windows 11 and Windows Server, networking, TCP/IP, Broadband connectivity Desired experience with the following: Microsoft Office365 Microsoft Active Directory and Group Policy Knowledge of and experience with mobile devices including iPhone Microsoft Intune and Mobile Device Management a plus Knowledge of and experience with cybersecurity tools and program components a plus Interested candidates should submit their resume and cover letter to HR@gia.com. Gateway is committed to fostering an engaged and inclusive culture and to promoting and ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Pursuant to Rule 206(4)-5 of the Investment Advisers Act of 1940 which is intended to curb schemes where political contributions are made by investment advisers to various government candidates or officials in order to gain a political advantage in being selected to manage assets of government entities, Gateway will, prior to hiring any person to a position at Gateway, require the applicant to provide a list of any political contributions that have occurred during the past two years.