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G6 Technologies
IT Support Specialist | M365 & Sharepoint
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Job Description
IT Support Specialist | M365 & point at G6 Technologies IT Support Specialist | M365 & point at G6 Technologies in Fort Thomas, Kentucky Posted in 11 days ago.
Type:
full-time ????
We're Hiring:
Tier 1 IT Support Specialist (On-Site) G6 Technologies is looking for a Tier 1 Support Specialist to join our on-site team and support our clients' day-to-day User support, Microsoft 365, and Point needs. What you'll do: ? Triage and resolve Tier 1 help desk tickets ? Support Point site administration and troubleshooting ? Assist users across M365 apps (Outlook, Teams, OneDrive, Point) ? Handle basic Entra ID/Intune tasks (password resets, MFA, device enrollment) ? Escalate complex issues to Tier 2/3 when needed What we're looking for: ? 3-5 years of help desk/desktop support experience ? Working knowledge of M365 administration, especially Point ? Strong communication and customer service skills ? Available to work on-site full-time If you're looking to grow your career in a fast-paced environment supporting real clients every day, we'd love to hear from you. ???? On-site | Full-time | Cincinnati. OH ???? DM me or drop a comment if you're interested - or tag someone who'd be a great fit! #ITSupport #HelpDesk #TierOneSupport #Microsoft365 #Point #M365 #EntraID #Intune #ITJobs #NowHiring #MSP #NorthernVirginiaJobs