IT Support Technician (Tier III)

IT Support Technician (Tier III) Mayfield IT Consulting Lexington, KY Job Details Permanent | Full-time $50,000 - $70,000 a year 6 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Customer communication Google Docs English Windows Network infrastructure Computer hardware Time management Full Job Description About Us Mayfield IT Consulting, LLC is a Lexington, KY-based company made up of passionate IT professionals who care deeply about our craft, our teammates, and the clients we support. What It's Like to

Work Here Hands-on Space :

Each team member gets their own workbench for lab testing, complete with easy network access and plenty of power. Room to

Experiment :

Got a new idea or want to try something different? Go for it — we've got the tools and the space.

Open Communication :

We welcome ideas, questions, and feedback. We're all here to learn from each other and grow together.

Real Connections :

We're not saying we have to hang out after work, but while we're here, let's collaborate and build something great.

Supportive Training :

With over 35 years of experience mentoring and developing IT professionals, we're committed to helping you succeed — even if your path eventually leads elsewhere. Want proof? Just ask — we're happy to connect you with folks we've helped grow their careers across the country. Who We're Looking For We're on the hunt for an experienced IT Consultant who's passionate about helping people and businesses get the most out of their technology. In this role, you'll be installing and maintaining computer systems and networks to ensure everything runs smoothly and securely for our clients. But it's not just about fixing things — training users and empowering them to use their tech confidently and safely is a big part of what we do. To thrive here, you should have solid experience with hardware, software, networks, operating systems, and internet applications. Strong troubleshooting skills, patience, and attention to detail are must-haves. Our goal? Help our clients succeed through smart, reliable IT — because when they win, we all win. What You'll Do Set up and install workstations, including computers and essential peripherals (routers, printers, etc.) Test and verify that computer hardware (drives, mice, keyboards, etc.) is functioning properly Install and configure software and features according to client needs Build and maintain local networks that are optimized for performance and reliability Ensure systems are secure and protect user privacy and data Train and support users on new hardware and software Schedule and perform system upgrades and maintenance with minimal disruption to users Troubleshoot and resolve technical issues — whether it's hardware, software, or network related Keep clear records of maintenance, fixes, and system updates Track hardware and software inventory and help coordinate replacements or new purchases Most importantly: be a trusted, responsive partner to our clients What we Use/Administer pfSense Ubiquiti Datto

RMM MSP360

Backups Freshdesk Proofpoint Huntress Windows Server Windows Desktop What You Bring Proven experience as an IT Technician, Consultant, and hands-on problem solver Comfortable working with pfSense appliances Hands-on experience with Unifi (Ubiquiti) gear (UDM, USG, WAPs, Switches) Strong grasp of DNS and how it impacts both LAN and WAN environments Experience administering Google Workspace (Gmail, Docs, Sheets, etc.) Experience with Microsoft Azure (Azure AD, Exchange, Endpoint Manager, SharePoint, OneDrive) Familiarity with on-prem Microsoft domain environments (Active Directory, Group Policy, DNS, file/print sharing) Excellent communication skills — both verbal and written — and a client-first mindset Strong troubleshooting instincts and a methodical approach to solving problems Solid organizational skills and time management — you can juggle tasks and stay on track Self-driven and able to work independently, making sound decisions based on research and experience Work experience within the following industries: Healthcare Architectural and Engineering Accounting Legal Manufacturing Professional Services as a whole

Job Types:

Full-time, Permanent Pay:

$50,000.00 - $70,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Experience:

IT Support:

7 years (Required)

Language:

English (Required)

Location:

Lexington, KY 40508 (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Lexington, KY 40508 (Required) Ability to

Relocate:

Lexington, KY 40508: Relocate before starting work (Required)

Work Location:

In person