Find & Apply For Computer Support Specialist Jobs in Lexington, Kentucky

Quantam Solutions provides IT solutions and consulting for various clients. We offer a competitive hourly wage, health benefits, paid time off, and a 401(k) plan. We're currently seeking a Technology Support Specialist for our client. Our client is seeking a contract resource for the role of Technology Support Specialist. The successful candidate will be responsible for providing technical computer assistance to users of computer based software applications, and/or hardware, providing Technical Assistance to problem determination and resolution for computer hardware equipment and/or software application. May become service desk expert in one of the following areas. 1) Hardware support for computer peripherals, and infrastructure equipment, and/or 2) Core Business Software Support, and/or 3) External Software.

ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE

Computer Technical Certification in MOS, MTA, MCP, A+, or MCITP. Identify trends in incidents. Cross train other service technicians. Submit solutions to supervisor for knowledgebase articles. Communicate with computer system users to provide training and/or assistance for software application programs. Provide instructions to users on computer applications and the use of computer equipment. Provide assistance for users experiencing problems with computer applications. Install and uninstall computer equipment at statewide computer sites. Test computer equipment to assure serviceability and dependability. Perform basic diagnostic testing on malfunctioning equipment. Utilize computer programs for problem determination. Keep records and statistics on all problems and assistance calls utilizing online information management software. Provide technical information to system support personnel, vendor representatives, and/or computer operations staff to resolve problems relating to network or computer systems. Assist in system recovery during computer failures. Maintain computer system database. Availability for on call rotation during non-business hours.

MINIMUM REQUIREMENTS

Education:

Associate's degree in Computer Science.

Education Substitute:

High School Diploma with 2+ yrs. job related experience.

OFFICE LOCATION

Fayette County Circuit Court Clerk's Office, Lexington, KY

SPECIAL REQUIREMENTS

(LICENSES, REGULATIONS, CERTIFICATES, ADVANCED

EDUCATION, ETC.

) Must possess and maintain a valid Kentucky Driver's License Computer Technical Certification is a plus in the following

MOS, MTA, MCP, A+ OR MCITP TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS

Work is primarily performed in an office setting Travel is required #ind

Job Type:

Full-time Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required) Ability to

Commute:

Lexington, KY 40588 (Required)

Work Location:

In person