Application Support

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified LIS Application Support to join their team onsite in Louisville, KY and provide end-user support. This role will work the hours of 5AM to 1PM, Monday to Friday. This position will supplement the existing application support team and requires strong communication skills, analytical thinking, and the ability to work independently with minimal supervision. This role must have working knowledge of Lab Information Systems. They must be able to interact with business users and a Business background is a plus.

Duties and Responsibilities :

Application & System Support Troubleshoot and resolve instrument connection issues within the LIS environment Support application break-fix issues following established SOPs and change management processes Resolve issues with ancillary systems such as label printing, scanning, and Myla/Vitek access Monitor system performance across databases, interfaces, and applications Validate application and system changes to ensure stability and compliance Workflow & Process Improvement Gather examples of application issues and document workflows Translate findings into business requirements for system improvements Document current laboratory workflows to support LIS replacement initiatives (LABDAQ to Global LIS) Assist in implementing prior LABDAQ recommendations for system optimization Collaboration & Communication Meet daily with department leaders to review application issues and workflow improvements Collaborate with manager-level stakeholders on ongoing system enhancements Participate in daily LIS team meetings to share findings and support solution development Documentation Create and maintain technical and process documentation Ensure all findings, issues, and workflows are clearly documented for future reference

Wage Range :

The rate for this position is between $26.25 - $35.00 per hour , unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp.

Equal Employment Opportunity :

CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .

Work Authorization :

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants :

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents :

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE

. We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants :

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING

$100.

Massachusetts Applicants :

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants :

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW.

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