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System Support Tech

Job

Employbridge

Alexandria, LA (In Person)

$60,000 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/24/2026

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Job Description

Now Hiring:
System Support Technician — Alexandria, LA $55K-$65K/year | Full-time | Direct Hire If you love solving problems, staying calm under pressure, and helping customers feel taken care of, this role is your sweet spot. We're a fast-moving healthcare technology company looking for tech-savvy troubleshooters who enjoy a little adventure — including about 25% travel. What You'll Do Tackle high-priority support cases Document everything clearly Diagnose issues and order parts Handle escalations with confidence Travel for installs, training, and onsite support Answer incoming support calls Follow established processes Keep up with new tools and product updates Why You'll Love It Full benefits (medical, dental, life)
PTO + 10-12
holidays IRA with company match Growing, stable company A role that blends customer service, tech skills, and real-world problem-solving What You Bring HS diploma or GED Customer service experience (preferred) Mechanical/electrical/technical aptitude
Bonus:
experience with pharmaceutical automation Strong Microsoft Office skills #westaffjobs