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IT Infrastructure Support Engineer

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The Personnel Consulting Group

New Orleans, LA (In Person)

$146,300 Salary, Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

IT Infrastructure Engineer Full-Time | Onsite Overview We're partnering with a well-established organization to add an IT Infrastructure Engineer to their team. This role is responsible for maintaining the performance, reliability, and security of core IT systems across a multi-site environment. You'll play a key role in day-to-day infrastructure operations, helping ensure systems are stable, secure, and recoverable while supporting both internal users and customer-facing technologies. What You'll Be Doing Infrastructure Operations Monitor, troubleshoot, and resolve system and network performance issues Perform patching, firmware updates, and routine maintenance Maintain accurate system documentation, configurations, and inventory Ensure uptime, reliability, and overall health of infrastructure systems Systems & Platform Management Administer server environments (Windows & Linux) Support virtualization and storage platforms Manage backups and disaster recovery processes Handle server provisioning, configuration, and decommissioning Monitor system performance and proactively address capacity issues Network & Connectivity Configure and support network infrastructure (switching, VLANs, routing, wireless) Assist with firewall configuration and network security best practices Ensure reliable connectivity and support failover capabilities Security & Compliance Apply system hardening and security configurations Remediate infrastructure vulnerabilities Support backup integrity and recovery testing Follow established security and access control standards Incident & Change Management Troubleshoot and resolve infrastructure-related incidents Perform root cause analysis and implement long-term fixes Participate in change management processes Document incidents, changes, and resolutions Continuous Improvement Identify opportunities to improve system performance and reliability Support automation, standardization, and modernization efforts Maintain operational procedures and runbooks
What We're Looking For Required:
3-5+ years of experience in IT infrastructure, systems, or network engineering Hands-on experience with: Network infrastructure (switching, VLANs, routing, wireless) Server administration (Windows/Linux) Virtualization platforms Backup and recovery solutions Strong troubleshooting and problem-solving skills Experience with patching, monitoring, and system maintenance Ability to work within structured IT processes (incident/change management) Solid documentation and communication skills Nice to
Have:
Certifications (Network+, Security+, VMware, Microsoft, etc.) Experience with Active Directory and hybrid identity environments Exposure to cloud platforms (Azure or AWS) Familiarity with security concepts like network segmentation or zero trust Experience with monitoring or vulnerability management tools Additional Info This is an onsite role in a professional environment Involvement in business continuity and incident response planning may be required Opportunity to contribute to infrastructure improvements and long-term initiatives
Salary:
$95-$120K

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