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Entergy
Technical Support Specialist (Utility Power Plant)
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$50,891 / year median in Louisiana
-8% projected decline
Job Description
Technical Support Specialist (Utility Power Plant) Apply now »
Date:
Aug 3, 2026Location:
Sterlington, Louisiana, United States Company:
Entergy PS Job Title:
Technical Support Specialist (Utility Power Plant)Work Place Flexibility:
Onsite Legal Entity:
Entergy Louisiana, LLC- Can be filled as Tech Spec II, III, or Sr, based on experience level.
- Job Summary/Purpose Responsible for the safe and reliable operation of utility power boilers and turbine/generator equipment including providing technical support/direction to plant operations, engineering, and ICE technicians.
Desired:
Bachelor's Degree. Minimum experience required of the positionTech Spec II:
2-4 years of power plant or relevant technical experience.Tech Spec III:
4-6 years of power plant or relevant technical experience.Tech Spec Sr:
5 to 7 years in a high-paced environment such as a power plant.Desired:
Project management experience and experience managing projects, processes and people Minimum knowledge, skills, and abilities required of the position Knowledge of the principles of operation and function of steam boilers, turbo-generators, pumps, heaters, steam traps, piping systems, pressure and level regulators and their controls, and auxiliary systems. Thorough knowledge of the principles of mechanical measuring devices, instruments, controls, and regulating devices as used in steam electric plants. The ability to read Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment. Ability to troubleshoot process control logic. Possess a basic knowledge of distributed computer systems and the ability to manipulate the control system. The ability to lift 100lbs. The ability to lift and carry 50lbs (up to 33% of the time). The ability to climb scaffolds, stairs and ladders. Must be Team Oriented and Self-Motivated. Must possess the initiative to perform task independently, provide timely and concise feedback upon request. Possess a winning attitude to achieve Departmental, Plant and Corporate Goals. Should possess basic computer knowledge to obtain the required skills needed to use the Entergy Fossil Applications Time and Labor (Electronic Timesheet Application) and AIMM (Maintenance Management System). Understand written and verbal communications and basic writing skills.Desired:
ABB Infi90 DCS and/or Emerson OvationDCS & GE
MarkVIe Turbine Control System functional knowledge Any certificates, licenses, etc. required of the position None Other Attributes Functional Knowledge- Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Business Expertise
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Problem Solving
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements. Impact
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus.