Helpdesk/System Administrator

Job

Minerals Technologies Inc

Adams, MA (In Person)

$93,600 Salary, Full-Time

Posted 6 weeks ago (Updated 1 week ago) • Actively hiring

Expires 5/27/2026

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Position

Helpdesk/System Administrator (Technical Analyst Level 1)Location
Onsite 5 days a week, Adams, MA
Local candidates only pleaseThis is a contract temp to permanent position
hourly rate up to $45/hourJob SummaryThe official title of the role is Technical Analyst Level I and is responsible for providing support to end users on a variety of issues.

It is a combination position of Help Desk Support and PC Maintenance including system administration.

Primary Duties and Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
Documents, maintains, upgrades, or replaces hardware and software systems
Supports and maintains user account information including rights, security, and systems groups
Identifies, researches, and resolves technical problems
Responds to telephone calls, email, and personnel requests for technical support
Documents, tracks, and monitors the problem in the Help Desk system to ensure a timely resolution and knowledge article information
Participates in rotating On Call schedule supporting weekend and after-hours incidents.

Additional skills

2+ years of system administration experience, database, or network administration
Knowledge of Microsoft Windows and Microsoft Server products (such as Windows Server, Sharepoint, SQL Server, IIS, DFS etc.) and administrative applications
General working knowledge of applications such as: Oracle RDMS, Linux, Microsoft Office, Office 365, Azure as well as Networking, Switches, Firewalls, and IP phone systems a plus
Knowledge of systems and networking software, hardware and networking protocols
The incumbent should fully understand the role of computer networking and Information Technology in a manufacturing organization
Ability to work well with people from many different disciplines with varying degrees of technical experience.

BenefitsWe offer medical benefits to consultants