Application Support Engineer

INFO RATE

$50 - $60 LOCATION Boston

JOB TYPE

Contract Application Support Engineer Harnham, the leading recruitment specialist in Data and Technology, is partnering with a well‑established professional services firm to hire an experienced Application Support Engineer on a contract basis. The role supports core enterprise applications that underpin critical firm‑wide workflows.

Role:

Application Support Engineer Engagement:

Contract Location:

On‑site / Hybrid (Boston or New York)

Duration:

6 moth Initial contract (extension or C2H)

Pay:

$50 - $60 per hour (some flexibility for the right candidate) The Role As an Application Support Engineer, you will provide hands‑on support and optimisation for the firm's enterprise applications. You will act as a key escalation point, working closely with IT leadership, vendors, and business users to ensure systems remain stable, secure, and efficient. This is a delivery‑focused role suited to someone comfortable operating in a complex, enterprise environment. Key Responsibilities Provide Tier 2-3 support for mission‑critical enterprise applications Monitor system performance and resolve incidents to minimise downtime Perform root‑cause analysis and implement fixes and improvements Manage user access, permissions, and security configurations Build and support integrations using APIs, scripts, and middleware Assist with upgrades, enhancements, and application rollouts Maintain clear technical documentation and support materials Work with third‑party vendors on issue resolution and changes Requirements 5+ years' experience in Application Support in the Legal field Strong demonstrable experience with iManage & M365 Solid SQL skills for queries, reporting, and data extracts Familiarity with APIs, system integrations, and authentication protocols Exposure to cloud platforms (Azure, AWS, or similar) Strong communication skills and ability to work under pressure If interested in this opportunity; please apply below or contact Ciarán CONTACT Ciaran Brown Business Manager