Senior Computer Technician Brockton Public Schools - 4.0 Brockton, MA Job Details Full-time $71,999 - $102,643 a year 1 day ago Qualifications Managing technical support teams Team management Desktop administration Managing tech infrastructure teams

Full Job Description TO:

All

IBAA-TEA

Members Brockton Public Schools FROM:

Dr. Kathleen F.

Moran, Assistant Superintendent of Human ResourcesSUBJECT:

Senior Computer Technician Technology Services Department According to the terms of the contract, the following computer technician position is being advertised.

TECHNOLOGY SERVICES DEPARTMENT CENTRAL

ADMINISTRATIONMinimum Qualifications:

At least 5 years experience in the IT fieldExperience in a Microsoft, Apple, and Google environmentExperience with Instructional and Data SystemsExperience managing a small team

Preferred Qualifications:

Technical certifications such as A+ and N+Microsoft certifications such as MCP, MCTS, MTA, MCSA, MCSEExperience with Microsoft Win11, Win10Experience with a work order entry system and inventory systemExperience with Microsoft Intune,or other imaging/deployment softwareExperience with Microsoft, Google, and Apple Educational PlatformsExperience with Student Information Systems (SIS)Experience with Learning Management Systems (LMS)Experience with Single Sign On Systems (SSO)Experience with

Instructional/Curriculum ApplicationsDuties and Responsibilities:

Support and maintain the districts Infrastructure, Instructional, and Data Systems.

Support and maintain the districts computer systems, such as desktops, laptops, and tablets as well as their peripherals and including, but not limited to, Microsoft, Apple, and Google.

Support and maintain a substantial AV inventory, such as Interactive boards, document cameras, and sound systems.

Support and help maintain inventory of the teams supply of tech equipment & partsDeploy supplies as requested by team membersInstall, diagnose, repair, maintain, and upgrade all hardware and equipment while ensuring optimal performance.

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. Support the instructional and Data systems and software such as the SIS, LMS, SSO, and curriculum applications. Create procedures for the Computer Technicians to follow out in the field.

Manage back-end systems, such as patch management and security systems.

Responsible for managing the workflow of at least 5 other technicians and will report to the Assistant Director of Technology Services.

Other Responsibilities:

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC, Data, and Instructional systems performance.

Accurately document instances of hardware and software failure, repair, installation, and removal.

Assist in developing long-term strategies and capacity planning for meeting future computer hardware and software needs.

Support development and implementation of new computer and software projects and new hardware installations.

To coordinate all vendors responsible for end user device management and support.

Monitor district wide technology inventory.

Compensation:

According to the Contract Further duties, responsibilities and expectations of this position will be discussed with each applicant at the time of the interview.