IT Technician

IT Technician Canton, MA Job Details Full-time $50,000 - $59,488 an hour 1 day ago Benefits Health insurance Dental insurance Qualifications Interpersonal skills Laptop (troubleshooting support) iOS Equipment troubleshooting Research Mid-level Windows Printer (troubleshooting support) Associate's degree in information technology Computer hardware Task prioritization Customer support ticket management Organizational skills Trade school macOS IP networking Network routing Technical skills instruction Associate's degree Interactive whiteboards (educational technologies) Communication skills CompTIA A+

Information Technology Full Job Description Duties and Responsibilities:

The Information Technology Technician will demonstrate his/her ability to interact professionally and positively with staff and students in an educational environment.

Primary duties include:

Supporting desktop computers, laptops, printers, Chromebooks, and other educational technology devices Deploy and maintain computers, Chromebooks, interactive whiteboards, printers and other educational technology hardware Address staff requests for technical assistance in a timely and professional manner Train school site staff on a variety of software applications and hardware operations Assist users via remote connection for the purpose of troubleshooting and/or resolving workstation issues Troubleshooting, repair and support educational audio-visual hardware such as interactive whiteboards boards, projectors, speakers and document cameras Document and track requests through online ticketing system All other duties as assigned by the Director of Technology Preferred Technical Qualifications Proficient knowledge of Windows 11 Working knowledge of macOS, iOS, and iPadOS Knowledge of basic networking (TCP/IP, DNS, routing) Proven knowledge of troubleshooting processes Personal and Professional Qualifications Excellent people skills and good communication Ability to research software and hardware related issues to resolution Ability to work with all levels of staff Must be a user-friendly team player with excellent interpersonal and organizational skills and initiative Must adapt easily to work assignments, additional priorities, and new procedures Ability to handle multiple assignments; prioritize and identify needs and solve problems independently Ability to move technology equipment (up to 50lbs.) Ability to remain current with both professional skill-set and district technology policies

General Qualifications:

At least 1-3 years of relevant experience preferred Associate's Degree or vocational certificate in an information technology related field, or equivalent industry certifications preferred but not required. CompTIA A+ certification or equivalent desirable Citizenship, residency or work VISA in United States required

Reports:

Director of Technology To Apply :

All interested applicants must complete a application as soon as possible. Application must include all undergraduate and graduate transcripts, three letters of recommendation. Position open until filled. Ms. Jill Rossetti, Superintendent-Director c/o Ms. Debbie Bairos, Administrative Assistant to the Superintendent-Director Blue Hills Regional Technical School 800 Randolph Street Canton, MA 02021 Equal Opportunity Employer - Diverse Candidates Encouraged to

Apply Pay:

$50,000.00 - $59,488.00 per hour

Benefits:

Dental insurance Health insurance

Work Location:

In person