We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.

Responsibilities:

• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.
• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.
• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.
• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.
• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.
• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.