Information Technology and Media Specialist

Job Title:

IT and Media Specialist Reports to:

Director of Wellness FLSA Status:

Part-time, up to 24 hours per week with flexibility based on event schedules and logistical requirements.

Compensation:

$17-20

BOE Location:

Onsite, 24 Tabor Crossing Longmeadow, MA 01106 Summary Glenmeadow is seeking a tech-savvy IT and Media Specialist. This role helps Glenmeadow residents stay connected through technology and ensures smooth audio/visual operations for programs and events. This position requires a problem-solving mindset, an authentic desire to work with older adults, and a commitment to supporting meaningful community experiences. Essential Duties and Responsibilities Resident IT Support Provide hands-on assistance to residents with basic technology needs (e.g., smartphones, tablets, computers, email, video calls). Troubleshoot common hardware and software issues in a friendly, patient manner. Offer guidance on digital literacy and safe internet practices. Event A/V Support Set up and operate microphones, speakers, projectors, and other A/V equipment for programs and events. Manage video recording and live streaming for select events. Coordinate with program staff to ensure smooth technical execution, including troubleshooting during events. Perform routine checks and maintenance on A/V equipment. Knowledge Skills and Abilities Basic knowledge of IT troubleshooting (Windows, iOS, Android). Familiarity with audio/visual equipment and live streaming platforms. Strong communication and interpersonal skills Ability to work patiently with older adults. Ability to lift and move equipment as needed. Flexible schedule, including occasional evenings or weekends for events. Education and Experience Experience in senior living or nonprofit settings. Knowledge of Zoom, YouTube Live,orsimilar streaming tools. Basic video editing skills a plus.